Privacy and cookies

Who is responsible

Services under the Lanna Concierge brand are provided by Yamibo Co., Ltd, a company registered in Thailand, registration number 0205568035375. For anything about your data, write to [email protected].

What works without your consent

• Cloudflare Web Analytics

  Counts visits and measures page speed. It sets no cookies and shows us totals, not individual people. Our basis is a legitimate interest in knowing that the site works.

• The lc_consent cookie

  Remembers your choice for 6 months.

What works only with your consent

• Statistics: Google Analytics

  Shows which pages people read, where they came from, which countries and devices they use and which buttons they press. Provider: Google. Cookies: _ga and _ga_*, up to 2 years. Reports are kept for 14 months.

• Behaviour: Microsoft Clarity

  Shows clicks, scrolling and recordings of how people move through pages. Text typed into forms stays hidden in recordings. Provider: Microsoft. Cookies: _clck for up to a year, _clsk for a day, and Microsoft’s own cookies such as CLID and MUID. Recordings are kept for up to 30 days and heatmaps for up to 9 months.

The request form

The form sends and stores nothing yet. With your consent we see only that a field was filled in. We never see what you wrote.

Where the data goes

Cloudflare, Google and Microsoft process data on servers outside your country, including in the United States.

Your choice and your rights

You can change your choice at any time in the cookie settings. Turning a tool off deletes its cookies on this site. Microsoft’s own cookies can be deleted in your browser settings. You can ask what data we hold about you and ask us to correct or delete it. Write to [email protected].